Quality Leadership

Ricardo Castillo

Vice President of Operations

As the Vice President of Operations for Quality Management Group, he develops and implements strategies to optimize efficiency, enhance product quality, and ensure regulatory compliance. Ricardo is a highly accomplished and results-driven professional with over 31 years of experience in operations and compliance management. Ricardo is skilled in streamlining processes, reducing waste, and maintaining the highest standards of quality and compliance.

Ricardo is not only an operational expert but also a leader in building high-performing teams and fostering a collaborative work environment. He excels in aligning stakeholders, cultivating relationships with regulatory bodies, and implementing robust quality management systems. Ricardo has held key leadership positions in reputable organizations, consistently delivering outstanding results.

In addition to his professional achievements, Ricardo possesses excellent communication skills, a strategic mindset, and the ability to inspire and motivate teams. He is passionate about promoting a culture of quality, compliance, and continuous improvement, empowering organizations to deliver exceptional products and services while maintaining customer trust and satisfaction.

He currently holds the following certifications: Certify Housing Asset Manager (CHAM), Asset Manager Specialist (AMS), Housing Credit Certified Professional (HCCP), Rural Housing Specialist (RHS), Certified Occupancy Specialist (COS), Fair Housing Specialist (FHS), National Compliance Professional Executive (NCP-E), Certified Property Manager (CPM-C), and continues to stay abreast of emerging trends and best practices in operations and compliance management through continues professional development.